Build and View the results of your evaluations on your organization's model

2024/08/02
Jérôme Keller
Build and view the results of your evaluations on your organization's model

The Easy Orga platform flexibly and simply incorporates any Evaluation System to best meet your specific needs, whether they are strategic objectives, HR tests, or marketing studies.

To do this, you first create your Evaluation System, which you then apply to your Modeled Objects. Finally, you obtain and exploit the results of the Evaluations on your entire Model through the Consumption Networks it contains.

In this regard, the Consumption Network of a modeled object represents all the modeled objects (resources, analysis centers, etc.) directly or indirectly related to it. This network shows who consumes who and what and is used to distribute costs, revenues, and evaluations.

Here is how you use these tools to build and view the results of your evaluations directly on your organization's model.

4 Steps to create your Evaluation System

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Quick and intuitive, here is the 4-step process to create an Evaluation System on your Model:

1. Define an Evaluation System

Start by defining the evaluation system based on your strategic objectives. This can include frameworks like the balanced scorecard, 360 Feedback, or a marketing study. This initial definition is essential as it establishes the structure of your evaluation.

Example

An Evaluation System to measure customer satisfaction and employee engagement

2. Break down into Evaluation Axes

Each Evaluation System is broken down into several Axes, and each Axis represents a specific dimension of the Evaluation and is weighted, with a maximum score and a target to achieve.

Example

For a customer satisfaction Evaluation System, the axes would include: service quality, response time, or customer loyalty. Each axis would have a specific weighting (e.g., service quality = 40%, response time = 30%, customer loyalty = 30%)

3. Assign Scores

To evaluate your Modeled Objects, assign scores on the Evaluation Axes to the Modeled Objects in your organization's Model

Example

Apply scores from 1 to 5 for service quality based on customer feedback

4. Refine Custom Targets

For specific Modeled Objects, refine the Targets to achieve based on their specificities.

Example

For a particularly critical service, set a more demanding target for response time

Analyze the Results

Automatically, the Evaluations you provide on Modeled Objects are fed back through the Consumption Networks of your Model.